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Silk Flowers | Silk Flowers Wholesale by Tapscotts :: Help zone

New designs, everyday values and more ...

Introducing our Spring & Summer 2016 Collection

Help zone

Privacy statement
Your privacy is important to us. Below is a full disclosure statement of the information we collect and how it is used.


When you visit our site, we will ask your browser to place a permanent “cookie” (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. We will not sell or provide this information to any third party for any purpose. You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check your browser’s help menu to learn how to change your cookie preferences.


In order to identify who you are and confirm your status as a re-sale merchant, we ask that you register and log-in when you shop our online store. This allows us to provide you with catalog pricing, your "Order Status" and other information that is uniquely yours.

How to access and/or correct Your Information:

You can access all the personally identifiable information that we collect online and maintain by phoning 800-626.1922 or 270.684.2308, mail (1403 E 18 th Street, Owensboro KY 42303 or via e-mail. We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and is not used for marketing purposes, nor will it be sold or otherwise made available to any third parties.

What information is collected:

When you choose to place an order with us, you are invited to log in so that we can identify who you are. As a newcomer, it is required that you register to use our online store. The registration page asks you to enter your name and company information, your re-sale tax ID, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "modify profile" link on the right side of every page.

Placing an order:

When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date and other information. You should also include other information fields such as your telephone number and email address to allow us to contact you regarding your order if necessary. This information is used to make your shopping experience with us as smooth and pleasant as possible. We do not share this information with any party, other than Tapscott’s. You may also place an order via phone at 1.800.626.1922, fax at 270.683.3702, mail (1403 E 18 th Street, Owensboro KY 42303) or with your local sales representative (call us for contact information).


This site may contain links to other related sites. Tapscott’s is not responsible for the privacy practices, security, or content of such web sites.


Tapscott’s maintains relationships with business partners. However, no Tapscott’s customer information is shared with any business partners.

Mail & SPAM Issues:

You may request to receive the Tapscott’s catalog and other product or promotional materials that may be of interest to you by mail or e-mail. Tapscott’s will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us via e-mail, by telephone 800.626.1922 or 270.684.2308, By Fax 270.683.3702, or via mail (1403 E 18 th Street, Owensboro KY 42303. Enclose a copy of the mailing label). Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail".

Our Commitment to Children's Privacy:

We never collect or maintain information at our website from those we actually know are under 16, nor is any part of our website structured to attract anyone under 16.


The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet. Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone (800.626.1922), or fax (270.683.3702) your order to us.

If Security or privacy is still of concern to you:

Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with Tapscott’s. 1. You can order on-line without sending your credit card number over the Internet. Just complete our on-line order form, print and fax it to us at 270.683.3702. 2. If you prefer, you can always call 800.626.1922 or 270.684.2308, and place your order by telephone. 3. We encourage you to deal directly with one of our sales representatives who can show you our complete line and answer questions specific to your needs. Please feel free to call us if you would like to hear from your local sales representative.

If you have any questions regarding this privacy statement, you can contact our webmaster.  
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Toll Free: 800.626.1922
Local: 270.684.2308
Fax: 270.683.3702
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